Caution | Teleride technical issues

At this time, we are aware that customers may be experiencing issues receiving the correct schedule information on Teleride (403-974-4000). If so, please end the call and wait a few minutes before trying to call again. You can also use Teletext (text 74000), download the Transit app, or use the Trip Planner on our website for scheduling information. We apologize for any inconvenience this may cause. Thank you for your patience as we work to resolve this issue as quickly as possible.

Clearing sidewalk

Did you know?

Many slips, trips and falls are preventable. Winter and wet conditions are some of the most common causes of losing traction which is why we wear winter boots and use winter tires. There are some easy ways to make sure that you, your loved ones and your CTA driver don’t slip up this year.

What are some easy ways I can prevent slipping, tripping or falling?

Both slips and trips can happen when the ground is slippery from wet or icy conditions but there are other tripping hazards to be aware of, including things on the ground like electrical cords, tree roots or fallen branches. By keeping the path to and from your home clear, you can make sure neither you nor your driver is at risk when going to/from the vehicle for your ride.

What are some tips I can use to prevent a slip, trip or fall?

  • Wear shoes with a good grip; for customers who use mobility devices, if you can, make sure the parts contacting the ground have good grip.

  • Keep your path clear of tripping hazards.

  • Clean up spills right away or ask someone who can help you.

  • Accept the escort when your driver offers it - your driver is there to provide assistance with mobility devices as needed.

  • Use a railing if one is available (a wall can work if there isn't a railing) and put your phone away so you are focused on where you're going.

  • Use a sand or brine mixture in the winter months to melt ice that forms on pathways.

  • Shovel pathways (or ask someone like a friend, neighbour or family member to do so) when it snows.

Download our checklist to help prevent you from slipping, tripping or falling.