Caution | Teleride technical issues

At this time, we are aware that customers may be experiencing issues receiving the correct schedule information on Teleride (403-974-4000). If so, please end the call and wait a few minutes before trying to call again. You can also use Teletext (text 74000), download the Transit app, or use the Trip Planner on our website for scheduling information. We apologize for any inconvenience this may cause. Thank you for your patience as we work to resolve this issue as quickly as possible.

Bus Hailing Kit

Bus Hailing Kits have cards that display large numbers embossed in Braille. They can be used to help visually impaired bus riders hail a bus.

The kits have a plastic sleeve that the numbered cards slide into. By holding the kit at shoulder height, users can easily communicate their desired bus route to both drivers and other customers.

The kits also include a color coded strip that informs bus drivers if the passenger requires the bus to be lowered, or the ramp to be extended.

Here's how to use the kit:

Arrange the cards in the bus hailing kit to show the route you want to take.

Pick the colour strip to indicate what your boarding needs are:
- Yellow - requires the bus to be lowered for entry
- Orange - requires ramp access to the bus
- White - no special needs required
Hold the kit at shoulder height so that the bus operator can clearly see the route number and if you need assistance boarding.