Warning | Snow Detours

Due to weather conditions, some routes may be behind schedule or required to detour. We are working hard to get you to your destination safely, so please be patient and give yourself extra travel time. With more snow approaching, we’re activating all snow detour routes at the start of service on Thursday, March 26. We recommend checking if your route will be affected while planning your trip.

Service updates Traveling in winter
Text 74100 to report safety concerns. Msg & data rates may apply.

Waitlisted/no solution found trips

If a requested trip cannot be accommodated in the system, you may be given the option to waitlist your trip request.

1.  If you receive a message that “No solution was found at the requested time”, you can choose to “Modify”, “Cancel”, or “Continue” with the request.

2.  If you choose to “Modify” or “Cancel” your request, you will be brought back to the “Book a trip” page where you can modify as needed.

3.  If you want your request to be waitlisted, click “Continue”. This will bring you to the “Complete your trip request” page where you can enter pick-up/drop-off instructions.

4.  Once you are ready, click “Submit request”. You will see that your request has been submitted successfully and the trip will be placed on a waitlist.

5.  Once a trip has been waitlisted, you will need to confirm the pick-up window after 7 p.m. the night before.